isi web site terms and conditions of use

Welcome to Integrated Services Incorporated's Web site, www.ISI-HAWAII.com, (the "Site"). Please read the following Web Site Terms and Conditions of Use ("Conditions of Use") as well as the Web Site Privacy Statement (" Privacy Statement") carefully before using the site. By entering and using the Site, you acknowledge that you have read and understood the Conditions of Use and the Privacy Statement and that you agree to abide by them. If you do not agree to abide by the Conditions of Use and the Privacy Statement , you may not enter, access, or otherwise use this Site.

Use of this Site is restricted to individual who are eighteen (18) years of age or older. All individuals under the age of eighteen (18) years of age are prohibited from using this Site. When users enter personal information on our Site, the user is representing to us that he/she is an adult over 18 years of age. We would be pleased to work with parents and guardians to delete from our records personal information a child under the age of eighteen (18) years of age may improperly disclose.

1. General Information About the Site

This Site is a product of, and provided by, INTEGRATED SERVICES INCORPORATED ("ISI"), a wholly owned subsidiary of Hawaii Medical Service Association ("HMSA"), and its affiliated company the Hawaii Family Medical Centers ("HFMC"). All use of the Site is subject to the Conditions of Use, as set forth below.

The terms "you," "your," and "yourself" refer to the individual entering, accessing, or otherwise using the Site.

You acknowledge that you have read these Conditions of Use and that you accept the terms thereof. YOU AGREE TO READ THESE CONDITIONS OF USE CAREFULLY BEFORE USING THE SITE. If you do not agree to these terms, you may not access or otherwise use this Site.

THE CONTENT ON THE SITE IS NOT INTENDED IN ANY WAY TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEITHER THE CONTENT NOR ANY OTHER SERVICE OFFERED BY OR THROUGH THE SITE IS INTENDED TO BE RELIED ON FOR MEDICAL DIAGNOSIS OR TREATMENT. NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE SITE! IN AN EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY ASSISTANCE NUMBER.

ISI and its affiliates and respective licensors retain all copyrights and other proprietary rights in or relating to any content, including any software, provided on the Site. Except for downloading and printing a small number of copies of the content for your personal use only, you may not sell, transfer, reproduce, transmit, distribute, perform or display such content without the express consent of ISI.

ISI may revise and update these Conditions of Use at any time. Please periodically review the Conditions of Use posted at the Site because your continued usage of the Site will mean that you accept those changes.

2. General Information About Integrated Services Incorporated

ISI Staff. The information you obtain from the Site should not substitute for or be used instead of a relationship with a health care professional. All users are encouraged to seek the advice of, and regularly consult with, physicians and other health care professionals of their selection.

ISI staff also may include other medical practitioners including, without limitation, pharmacists, nutritionists, nurses, nurse practitioners, and other health care professionals. None of these health care professionals will provide health care services to you via this Site, and they should not be considered to be in a clinical or treatment relationship with you.

ISI will not request or accept payment from you and will not bill any insurance company, government payment program or other source of health benefits for your use of our Site.

ISI Vendors. ISI has agreements with entities, referred to as "business associates" to provide services in connection with our health care program. ISI’s relationships with business associates are based on the type of service they are to provide.

3. Your Use of the Site

Upon reading and accepting the Conditions of Use, you are permitted to access this Site. In general, you may visit the Site without telling ISI who you are or revealing any personal information about yourself. There is a CONTACT US area on the Site, where you may choose to provide contact information that will enable ISI to respond to your inquiry. Use of the CONTACT US section is completely optional. However by submitting contact information through the CONTACT US section, you agree that ISI may use information that you supply for the purpose of providing you further information on ISI's services and products.

By posting messages, uploading files, inputting data, or engaging in any other form of communication (individually or collectively the "Communications") to the Site, you hereby grant to ISI a perpetual, worldwide, irrevocable, non-exclusive, royalty free license to use, copy, license, sublicense, adapt, distribute, display, publically perform, reproduce, transmit, modify, edit, and otherwise exploit such Communications, in all media now known or hereafter developed, subject to any restrictions in the ISI Privacy Policy. You hereby waive all rights to any claim against Company for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such Communications.

While ISI attempts to prevent unauthorized persons from accessing its files or tampering with our Site, ISI cannot guarantee that these efforts will always be successful. You acknowledge that transmissions to and from the Site are not confidential, and your Communications may be read or intercepted by others. You acknowledge that by submitting Communications to ISI, no confidential, fiduciary, contractually implied, or other relationship is created between you and ISI other than pursuant to this Agreement.

ISI may change, suspend, or discontinue any aspect of the Site at any time, including the availability of the Site feature, data base, or content. ISI may also impose limits on certain features and services or restrict your access to the Site without notice or liability. Content is subject to change without notice at the editorial discretion of ISI.

4. Your Use of Content Provided Through the Site

Copyright and Trademarks. The name "ISI," "HealthPass," and associated logos are proprietary trademarks and service marks of ISI and HMSA.

The contents of the Site, including but not limited to text, graphics, images and software ("Content"), are protected by copyright under both United States and foreign laws, and ISI retains all right, title and interest in and to the Content, all copies thereof, and all copyrights and other proprietary rights therein.

Upon acceptance of these Conditions of Use, ISI authorizes you to view, download and print a small number of copies of the material on the Site solely for your personal, noncommercial use. You may not modify, sell, assign or transfer the Content or reproduce, display, publicly perform, distribute or otherwise use the Content in any way for any public or commercial purpose or otherwise except as expressly permitted herein. You may not reverse-engineer, disassemble or decompile any software included in the Content.

5. Restrictions on Your Use of the Site

You represent, warrant, and covenant that you shall not upload, post, or transmit to or distribute or otherwise publish through the Site any materials which 1) restrict or inhibit any other user from using and enjoying the Site; 2) are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit, or indecent; 3) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate law; 4) violate, plagiarize, or infringe the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; 5) contain a virus or other harmful component; 6) contain any information, software, or other material of a commercial nature; 7) contain advertising of any kind; or 8) constitute or contain false or misleading indications of origin or statements of fact.

6. Third Parties and External Links

The Site may contain links to other related Web sites, including web sites for HMSA and for HMSA’s Health Promotion & Preventive Services ("HPPS"). These Conditions of Use are distinct from those provided for these related sites. Please review the Terms of Use for www.HMSA.com and the Terms of Use for HMSA’s HPPS web site if you access those sites, as well as their related Privacy Statements. Please review the Privacy Statement for www.HMSA.com at HIPAA + Privacy , and the Privacy Statement for HMSA’s HPPS site at the HPPS Privacy Statement ,which describe the use on information on those web sites.

The Site may include or provide links to other third-party web sites on the Internet including, but not limited to, links to ISI’s business associates' Web pages. These other web sites may provide opinions, recommendations or other information from various individuals, organizations or companies. These links are provided solely as a convenience to you and not necessarily as an endorsement or recommendation by ISI of the content on such other third-party web sites or as an indication of any affiliation, sponsorship or endorsement of or by such other third-party web sites. ISI is not responsible for the content of other third-party sites whose links are included herein and does not make any representations regarding the privacy practices of, or the content or accuracy of materials on, such other third-party web sites. Your use of other third-party web sites is subject to the terms of use for such sites. If you decide to access linked other third-party web sites, you do so at your own risk.

Although ISI endeavors to warn users when they click on a link to other third-party websites that they are leaving the Site, ISI does not guarantee that you will receive such an alert. It is your responsibility to determine when you have left this Site.

Only some of the web sites associated with ISI and its affiliated products and companies endeavor to warn users when they click on a link to another ISI-affiliated web site or to third-party sites. ISI does not guarantee that you will receive such an alert.

7. ISI Privacy Policy

Privacy Practices. By using the Site, you agree that ISI may monitor your use of the Site, and may freely use and disclose usage information, collected through your use of the Site, for any lawful reason or purpose. ISI believes the privacy of individually identifiable information is important, and ISI uses and discloses individually identifiable information in accordance with HMSA's Notice of Privacy Practices and the ISI Privacy Statement concerning information collected online via this Site.

Encryption Technology. The Web site www.ISI-HAWAII.com may use Secure Socket Layer ("SSL") or other encryption technology to enhance data privacy and help prevent loss, misuse or alteration of the information under our control. This encryption technology, however, does not absolutely guarantee or safeguard the total privacy of user information that has been voluntarily disclosed to www.ISI-HAWAII.com.

Links to Other Sites. Users will find other content on the Site that enables linking to the sites of our Sponsors and other third parties. These third-party sites may have their own privacy policies or no policy at all. The ISI Privacy Policy does not apply to such other sites. ISI has no control over the content displayed on such sites, nor over the measures, if any, that are taken by such sites to protect the privacy of user information.

Questions regarding ISI's privacy practices should be directed to: webmaster@isi-hawaii.com

8. Warranty and Indemnification

Indemnification. You agree to defend, indemnify and hold HMSA, ISI, its officers, directors, employees, agents, licensors, business associates and suppliers, harmless from and against any claims, actions or demands, liabilities, and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Site in a manner that violates or is alleged to violate these Conditions of Use and/or applicable law.

INFORMATION SUPPLIED BY ISI IS PROVIDED "AS IS," AND NEITHER ISI NOR ANY OF ITS OWNERS, STAFF, BUSINESS ASSOCIATES OR AGENTS MAKE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE CONTENTS OF THE SITE AND RELATED ISI WEB SITES OR INFORMATION FURNISHED BY THEM OR OUR AGENTS, EMPLOYEES OR REPRESENTATIVES, AND SPECIFICALLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, COMPLETENESS, TIMELINESS, CORRECTNESS, NONINFRINGEMENT OR FITNESS FOR ANY PARTICULAR USE, APPLICATION OR PURPOSE.

BY ENTERING THE SITE, YOU HEREBY EXPRESSLY AGREE THAT ISI AND ITS OFFICERS, DIRECTORS, AGENTS, EMPLOYEES AND BUSINESS ASSOCIATES SHALL NOT BE LIABLE TO YOU FOR ANY CLAIMS, DEMANDS, CAUSES OF ACTION OR DAMAGES, WHETHER DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR OTHERWISE, AS A RESULT OF YOUR USE OF THE SITE OR ANY INFORMATION YOU OBTAIN ON IT OR ANY OTHER INTERACTION WITH ISI. IN DOING SO, YOU AGREE THAT YOU ARE WAIVING VOLUNTARILY AND UNEQUIVOCALLY ANY LIABILITY OF ISI.

ISI does not make any representation or warranty concerning errors, omissions, delays or other defects in the information supplied to users, or that its files are free of viruses, worms, Trojan horses or other code that include or manifest contaminating or destructive characteristics.

9. Notice to ISI

Unless otherwise specified otherwise, any notice to ISI shall be given in writing and sent by certified and registered mail to ISI, P.O Box. 860, Honolulu, HI 96808-0860, Attn: Legal Services Department.

10. Arbitration and Choice of Law

All disputes arising out of or related to this Agreement or the Contract Documents, or their breach, shall be settled by arbitration conducted pursuant to the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and in accordance with the Arbitration Rules, Procedures & Protocols of Dispute Prevention & Resolution, Inc., then in effect applicable to the Federal Arbitration Act, or pursuant to such other rules as to which the parties may agree, by one arbitrator appointed in accordance with such rules. The parties will cooperate with each other to hold the arbitration in as efficient and expeditious a manner as practicable. Any arbitration proceeding shall be brought in Honolulu, Hawaii under the auspices of Dispute Prevention & Resolution, Inc. Any award rendered by the arbitrator shall be final and binding upon the parties. Judgment upon the award may be entered in any court of record of competent jurisdiction. Each party shall pay its own expense of Arbitration and the expenses of the arbitrator shall be equally shared unless, in the opinion of the arbitrator, any claim by a party, or any defense or objections by the other party, was unreasonable. In that case, the arbitrator may, in his or her discretion, assess as part of the award all or any part of the arbitration expenses, including the other party’s reasonable attorney’s fees and expenses of the arbitrator, against the party raising such unreasonable claim, defense or objection. Nothing in this Agreement shall prevent the parties from settling any dispute by mutual agreement at any time. This Agreement shall be governed in all respects by the laws of the State of Hawaii without regard to its conflict of laws provisions, and ISI and You agree that the sole venue and jurisdiction for disputes arising from this Agreement shall be the appropriate state or federal court located in the city of Honolulu, and ISI and You hereby submit to the jurisdiction of such courts.

11. Enforceability of Agreement

If any clause or provision set forth above is determined to be illegal, invalid or unenforceable under present or future law, then, in that event the clause or provision so determined to be illegal, invalid or unenforceable shall be severable without affecting the enforceability of all remaining clauses or provisions.

12. Relationship of Parties

You acknowledge that ISI is a wholly owned subsidiary of HMSA and includes Hawaii Family Medical Centers. None of the provisions of this Agreement are intended to create nor shall be deemed as construed to create any relationship between the parties to this Agreement other than that of parties contracting with each other solely for the purpose of effecting the provisions of these Conditions of Use.


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